CANCELLATION POLICY:
In case of cancellation the customer needs to reimburse the carrier a fixed compensation.
Compensation for the ship:
15% in case of cancellation up to 6 months before departure;
20% in case of cancellation up to 5 months before departure;
30% in case of cancellation up to 4 months before departure;
40% in case of cancellation up to 3 months before departure;
50% in case of cancellation up to 2 months before departure;
75% in case of cancellation up to 1 month before departure;
90% in case of cancellation up to 1 day before departure;
100% in case of cancellation on the day of departure.
The carrier has the right at all times to cancel or terminate the agreement with immediate effect in the event of:
· Bankruptcy of the customer, or if moratorium is granted to the customer, if there is debt sanitation, or if the customer is placed under guardianship;
· The customer not fulfilling his obligations within 5 working days after having been notified in written with regards to his failure to comply to the agreement.
· The ship not being available due to unforeseen circumstances and, despite the provision of sufficient effort by the carrier, it is not possible to offer any other comparable ship