Should your holiday be cancelled due to COVID-19, we will keep the payment and you will have the option to use it within 2 years.
Terms & Conditions
1. All holidays on this website are sold subject to the following conditions.
2. The person whose name is on the contract will be considered as the groups leader and therefore accepts these terms and conditions for and on behalf of all the persons named on, substituted or added to the booking form.
3. All prices shown are current at the time of putting the website online. Information given here is based on the latest information available. We reserve the right to change any of the facilities, services, itineraries, prices or vehicles described here without being liable for any compensation or refund.
4. Bookings can only be confirmed when a 30% deposit or the full payment has been received.
5. You can cancel at any time, however cancellation fees apply. The cancellation will be effective as at the time that we receive a written request from you or your Agent. Clients who wish to cancel their charter holiday for any reason, including health or family reasons, are subject to the following fees:
120 days or more notice for yacht charters: we will accept cancellation and refund all moneys, except for a 65 Euro per person non refundable administrative fee plus applicable hotel, cruise and air cancellation fees.
119-90 days notice for yacht charters: 50% refund.
89 days or less notice for yacht charters: no refunds of any kind. The remaining balances, equivalent to the full cost of the charter cruise, will be deducted automatically from the credit card provided at the time of booking.
25 or more days notice for cabin charters: we will accept cancellation and refund all moneys, except for a 25 Euro per person non refundable administrative fee plus applicable hotel, cruise and air cancellation fees.
24-15 days notice for cabin charters: 50% refund.
15 days or less notice for cabin charters: no refunds of any kind. The remaining balances, equivalent to the full cost of the charter cruise, will be deducted automatically from the credit card provided at the time of booking.
If a refund is payable to you either because of an amendment or cancellation, the refund amount will be calculated according to these conditions and with consideration of evidence of exceptional circumstances. All bank fees incurred for processing/transferring the credited amount to the client will be the responsibility of the client. Clients will be provided with a letter for their travel insurance upon request.