If you have booked an activity published by another Sailwiz user and have had any inconvenience, you can make a written complaint using the following form.
How can we help you with your management? At Sailwiz, we work to ensure every experience at sea is excellent. Our team of experts assists you with your request, actively escalating your case to the appropriate person and providing continuous follow-up until you receive a response and the best possible solution is found.
Since the organizer (skipper, school, or owner) coordinates and holds the title to the activity, the final resolution of any issues rests directly with them. Therefore, Sailwiz will oversee the process to ensure your report is handled with the thoroughness and efficiency that our service standards demand.
